Last updated: 19th July 2025
Who We Are
Business Alchymie Ltd Company No: 14422826 trades as Solutions for Success and provides bookkeeping, payroll, and business support services to small businesses across Worcestershire.
Our contact details:
đź“Ť Address: Wisteria Cottage. Bromsgrove. B60 2EW
📧 Email: [email protected]
đź“ž Phone: 07813595304
What Information We Collect
We may collect and store the following personal information:
- Your name and business name
- Contact details (email, phone number, address)
- Company registration number and UTR/VAT numbers
- Financial and transactional data relevant to your bookkeeping or payroll
- Any other information you provide voluntarily via forms or emails
We do not collect sensitive personal data unless necessary for payroll or legal compliance.
How We Collect Your Data
We collect your data when you:
- Fill in a contact form on our website
- Email or call us directly
- Become a client and share details for your accounts
- Attend a consultation or send us paperwork
- Subscribe to any newsletters (if applicable)
Why We Collect It
We only collect and use your information for legitimate business reasons, such as:
- Delivering bookkeeping and payroll services
- Keeping accurate business and financial records
- Responding to enquiries or providing quotes
- Meeting HMRC, legal, and accounting obligations
- Occasionally, sending useful updates about services or changes (only if you opt-in)
Lawful Basis for Processing
We rely on one or more of the following:
- Contractual obligation – to deliver the services you’ve requested
- Legal obligation – such as HMRC recordkeeping requirements
- Legitimate interest – to improve our services and client relationships
- Consent – if you’ve opted into marketing communications
Who We Share Your Data With
Your information is kept confidential. We may share necessary data only with:
- HMRC or other legal authorities (if required)
- Accountants or software providers (e.g. Sage) directly related to your services
- Subcontractors we trust to carry out work on our behalf (under strict confidentiality agreements)
We will never sell your data or share it for marketing purposes.
How We Store Your Data
We take data security seriously. Your information is stored:
- On secure, password-protected systems
- Within GDPR-compliant software (e.g. Sage Line 50, Xero, quickbooks, cloud based software)
- For only as long as necessary — typically 6 years to meet financial and legal requirements
Your Data Rights
You have the right to:
- Access the data we hold about you
- Ask us to correct inaccurate information
- Request that we delete your data (when legally permitted)
- Object to or restrict certain types of data processing
- Withdraw consent at any time (where applicable)
To make any of these requests, just email us at [email protected]
Cookies
If we use cookies on our website, you’ll be notified via a banner when you visit. These help us improve your experience and collect basic analytics. You can disable cookies in your browser settings at any time.
Changes to This Policy
We may update this privacy policy now and again, so please check back. If there are major changes, we’ll let you know via email or website updates.
Questions or Complaints
If you have any concerns, please contact us first — we genuinely want to help.
If you're not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.